If you forget your username:
- Visit accounts.psu.edu.
- Click Recover My Account.
- The Penn State Recover Your Penn State Account page opens.
- Type your last name and date of birth.
- Choose a secondary question option and provide the information at the bottom of the page.
- Click Next.
- A confirmation page displays. Check your email on record for your username.
- Click Done.
If you forget your password:
- Visit accounts.psu.edu.
- Click Reset My Password.
- The Penn State Forgot Your Password page opens.
- Type your User ID, and click Continue.
- Verify Identity. Select one of the recovery methods listed to receive a verification code.
- Enter Verification Code received and click Continue.
- Reset Password and click Continue.
- A Reset Password confirmation displays.