Recover Username or Password

If you forget your username:

  1. Visit accounts.psu.edu.
  2. Click Recover My Account.
  3. The Penn State Recover Your Penn State Account page opens.
  4. Type your last name and date of birth.
  5. Choose a secondary question option and provide the information at the bottom of the page.
  6. Click Next.
  7. A confirmation page displays. Check your email on record for your username.
  8. Click Done.

If you forget your password:

  1. Visit accounts.psu.edu.
  2. Click Reset My Password.
  3. The Penn State Forgot Your Password page opens.
  4. Type your User ID, and click Continue.
  5. Verify Identity. Select one of the recovery methods listed to receive a verification code.
  6. Enter Verification Code received and click Continue.
  7. Reset Password and click Continue.
  8. A Reset Password confirmation displays.